Contact

Use the form below to get in touch. We aim to respond to all enquiries within one working day.

What to include

The more detail you can give us upfront, the faster we can help. For product enquiries, it's useful to know: what product you're interested in, approximate quantity, whether you need a logo engraved, and any deadline you're working to.

Common reasons people get in touch

  • Bulk orders — if you need more than 100 units, or want to discuss pricing before committing, get in touch before ordering
  • Bespoke sizes or custom products — we can make products outside our standard range, but pricing needs to be agreed first
  • Logo files — if you're having trouble uploading a logo or want to check a file will work before ordering
  • Existing orders — if you need to check on a specific order, include your order number
  • Trade and wholesale enquiries — we supply businesses, hotels, schools and organisations regularly and are happy to discuss ongoing supply

Answers to common questions

Before getting in touch, it's worth checking our FAQ page — dispatch times, bulk discounts, file formats, proof requests and international shipping are all covered there.

Cherry Grove Craft

Based in Buckley, North Wales, not far from Chester. We love designing, laser engraving, and laser cutting items from sustainable wood. Retail and B2B enquiries are welcome.

We love answering your questions.