Customer Reviews

Cherry Grove Craft is rated 4.9 out of 5 by customers on Judge.me, the review platform used on this site, and has a 4.9 Google seller rating. The reviews below cover our personalised, laser-engraved wooden products, from name badges and keyrings to signs and hotel supplies, all made to order in our workshop in North Wales.

Reviews for a specific product also appear on that product's page, so you can read what people said about the exact item you're considering.

How reviews are collected

Reviews are collected and displayed by Judge.me. After an order, customers are emailed an invitation to leave a review, and anyone can also use the "Write a review" button on this page. The reviews section below this text shows the current number of reviews and the full star breakdown.

Browse our main ranges

Wooden name badges: for hospitality teams, retail staff, charities and events
Hotel and hospitality supplies: door hangers, room keyrings and signs
Wooden QR code signs: for Google reviews, WiFi, menus and social media
School leavers gifts: personalised keyrings and keepsakes for Year 6 and end of term
Engraved wooden signs for businesses, charities and clubs: open and closed, opening hours and freestanding signs
Personalised wooden keyrings: for gifts, businesses and schools

Frequently asked questions

What is Cherry Grove Craft rated?

Cherry Grove Craft is rated 4.9 out of 5 on Judge.me, the review platform used on this site, and has a 4.9 Google seller rating.

How do I leave a review?

Use the link in the review invitation email sent after your order, or the "Write a review" button on this page. To review a particular item, scroll to the reviews section on its product page.

What should I do if I'm not happy with my order?

Please contact us with your order number and, if something is damaged or incorrect, a photo. If we've made an error or the item is faulty, we'll remake it or arrange a refund. Our refund policy has the full terms.

Where are Cherry Grove Craft products made?

Every item is laser-engraved to order in our workshop in Buckley, Flintshire, North Wales. Our page on how our products are made explains the process.

All items are made to order. Dispatch time is shown at checkout. UK orders via Royal Mail Tracked 24. International via Royal Mail International Tracked. We deliver to the UK, the USA, Canada, Australia, New Zealand and Switzerland: see shipping and delivery. For anything else, see our FAQ or about Cherry Grove Craft.

Country/region