Welcome and Home Information Signs for Holiday Lets: Replacing the Welcome Folder

Most holiday-let welcome folders are never opened. The three things guests actually need on arrival — who to call, how the house works, and what to do when they leave — belong on the wall, not in a ring binder. This guide covers the three engraved signs that replace the folder, and where each one goes. For the full room-by-room kit and the legal side, see our complete guide to holiday let signage.

1. Welcome and emergency contact sign

The first thing a guest should see, and the sign that earns its place fastest. It carries the property name, your emergency contact number, and the one or two things a guest must know in the first ten minutes — where the stopcock is, which door sticks, that the alarm code is on the fridge. Our welcome and guest contact sign takes all of that in four sizes, with optional logo engraving, and works wall-mounted by the door or freestanding on a hall table. Made to order in our workshop in North Wales from FSC-certified oak veneered MDF.

Where it goes: inside the entrance, at eye height, before the guest has put the bags down.

2. Home information sign

Bin collection day, boiler location, parking instructions, quiet hours, where the spare loo roll lives. The details a guest asks about on day two, engraved permanently so they never fade, peel or need reprinting when the bin day changes — which it will. Our home information sign is fully personalised to the property.

Where it goes: the kitchen. It is where guests stand while working out how the house works, and where the bin question gets asked.

3. Check-out sign

Strip the beds, load the dishwasher, lock the door, leave the key in the box. A permanent check-out sign in the kitchen or hallway gives you the same changeover every time, without relying on the guest opening the folder on their last morning. Custom wording on our custom message sign covers it; keep it to four lines.

Where it goes: next to wherever the key goes. If they see one, they see both.

Why engraved rather than printed

Printed and laminated notices curl, get written on, and get replaced — usually by whoever does the changeover, paying for it themselves. An engraved oak sign is installed once and still reads the same years later. Guests notice, and the phrases that show up in strong reviews — everything clearly labelled, felt like a proper home — are often about exactly these small physical details.

Ordering

There is no minimum order. A single cottage can order the three signs it needs; hosts managing several properties reach the 20-unit threshold quickly, at which point bulk discounts apply automatically at checkout. Property name, wording and logo go in the personalisation box, and our free design service checks artwork before anything is cut.

All items are made to order. Dispatch time is shown at checkout. UK orders via Royal Mail Tracked 24. International via Royal Mail International Tracked.

Also see: the complete guide to holiday let signage — fire safety duties, the Welsh smoking law, house rules, WiFi, dog rules and keys — and the full hospitality range.